ABOUT ROB JONES LTD
Established in 2005 Rob Jones Ltd is a leading independent Mercedes-Benz & BMW specialist within Herefordshire.
Rob also offers Jaguar servicing and will service other models on the request of clients.
We offer routine servicing and repairs, fault diagnostics, tyres, air-conditioning, MOT’s, fit and hard-wire dashcams and much much more.
WHY CHOOSE US?
We help our clients keep their vehicles on the road by offering the highest levels of service. We are specialist in our field and will go the extra mile for all our clients. We are happy to talk through issues and welcome you to our workshop to see the work for yourself - giving you confidence in our work.
We specialise in Mercedes-Benz and BMW
We are personable and welcoming
We take time to get to know you
We inform and help you under the issues with your vehicle
We operate to the highest standards
We offer ‘SERVICE WITH DISTINCTION’
WHAT OUR CLIENTS SAY
I’ve known Rob for many years and as a Mercedes motor technician (trained by Mercedes for over 20 years) His aptitude, honesty conscientiousness and his ability is beyond reproach! Rob has serviced all my Mercedes from new for almost 15 years, always very professionally for a very fair price.... TOP JOB and I believe you would be hard pushed to go anywhere better and well on par with the main dealers and at times even superior.
I can only speak as I found. I took in my c class which was jerky in the auto box. He tested the car on the computer and found no faults. He said the gearbox needed a service. He offered to do the job while I waited and ninety minutes later it was done. The car now drives perfectly. I thought his charge of £200 was reasonable. It included oil, filter, new bolts and pan gasket. The labour part of the bill was £90. He knows exactly what he doing and taking to a non specialist garage can cost more as they fiddle about diagnosing the problem. I found him friendly and very helpful. He will have my business in future.
All the team at Rob Jones Ltd offer nothing less than SERVICE WITH DISTINCTION.
FREQUENTLY ASKED QUESTIONS
No, under EU legislation, it is against the rules to force someone who has bought a new car to have that car serviced by the official franchised dealership. You have every right to take your vehicle to any garage for servicing, however, the garage must adhere to the servicing schedule for your vehicle and use manufacturers parts and lubricants, or OEM (Original Equipment Manufacturer) parts.
We suggest you have your Mercedes serviced every 12 months, or every 10,000 miles, whichever comes first. Your Service Indicator will let you know when and which Service is due. Service A, Service B, Service C or Service D.
The A Service is a smaller service schedule, and the Service B the major service schedule.
The A Service is approximately 10,000 miles or 1 year. Then it is every 20,000 miles or 2 years. This is for model year 2009 and newer.
That means you will need a Service A at approximately 10,000, 30,000, 50,000, 70,000, 90,000, miles. The timeframe will depend on how often and far you drive and the exact time is determined by the vehicle’s Flexible Service System.
A B Service is approximately 20,000 miles or 1 year after the previous service. Then it is typically every 20,000 miles or approximately every 2 years. Again, this is for model year 2009 and newer.
The need for Service B, like that for Service A, varies with the vehicle’s specifics and is not time dependent. You will need a Service B at approximately 20,000, 40,000, 60,000, 80,000, 100,000 miles (etc.). The exact time is determined by the vehicle’s Flexible Service System.
We use the correct oil specification for your vehicle as per Mercedes-Benz and BMW manufacturers recommendations. Oil types differ per model and engine type.
Most BMW service intervals range from every 5,000 to 7,500 miles or at least once a year. However, newer BMW models feature Conditional Based Servicing (CBS).
The CBS system actively monitors various service components for wear, and the system informs you via the Info Display when you will next require a service. You can check when your BMW is due for its next service at any time by using the Control Display.
In our professional opinion the CBS servicing is by far the worst service schedule on the market at present. We believe all BMW’s and Mini’s should be serviced every year.
There are several reasons why your Air Conditioning is not working as it should be, reasons for this include, leaking refrigerant, blocked/clogged condenser, broken condenser, electrical issues, faulty cooling fans or a bad compressor.
To determine the fault, we can run a diagnostic and make the necessary repairs.
Your air-conditioning should be service every three-years.
Usually brake pads last between 30,000 and 70,000 miles on both Mercedes-Benz and BMW depending on your driving habits. Your brake pad service indicator light will come on when the brake pads are nearing their end of life.
An MOT test is an inspection of your vehicle to determine whether your vehicle meets road safety and environmental standards.
Legally you must have an MOT carried out annually after the third anniversary of your vehicle’s registration; this means that if you buy a car brand new, you won’t need to take it in for an MOT until it is 3 years old. However, you are still responsible for ensuring it is roadworthy.
If your car fails its MOT, you will be given a ‘refusal of an MOT test certificate’, this will highlight the area where your vehicle has failed. You have 10-working days to have the remedial work completed before having your vehicle retested; we offer a free retest if the MOT and remedial works are carried out with us.
No, you need to contact your local dealership.